Data Privacy Policy
This Privacy Policy explains how Lazerlight Bingo collects, uses and protects your personal information when you register, play or otherwise use our services. We take your privacy seriously and set out below the types of data we collect, how we use it, who we share it with and the choices you have about your information.
Types of data we collect
We collect information you provide when you create an account, deposit funds, play games or contact our support team. We also collect technical and transactional information automatically when you use our site.
Personal data
Personal data includes name, date of birth, postal address, email address, telephone number and verified identity documents. We use this data to confirm your identity, check age, meet our legal obligations and keep your account secure.
Technical data
Technical data covers IP address, device identifiers, browser type, operating system, language settings and connection data. This helps us deliver the site correctly, detect fraud, and troubleshoot technical issues.
Transactional and activity data
We record deposit and withdrawal details, payment method information (as permitted by your provider), bet history, game activity, session times and chat messages where applicable. This information is used for account management, customer service, audits and complying with regulatory requirements.
How we use your information
We use data to operate your account, process payments, deliver customer support, detect and prevent fraud, and comply with legal and regulatory obligations. We may also use aggregated, anonymised data for internal reporting and to improve our services. We will not use your personal information for marketing unless you have given consent.
Data protection practices
We maintain technical and organisational measures to protect your information, including encryption in transit, access controls and secure storage. Access to personal data is restricted to staff and service providers who need it to perform their role. We review our security practices regularly and update them as necessary.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, keep you logged in, improve site performance and deliver personalised content. Third-party providers may also place cookies for analytics and advertising. You can manage cookie settings through your browser or via our cookie settings tool where provided.
Your rights
You have rights to access the personal information we hold about you, request correction of inaccurate data, and request deletion where we are not required to retain the information for legal or regulatory reasons. You may also object to or restrict certain processing and withdraw consent for marketing at any time.
Access, correction and deletion
To request access, correction or deletion of your data, contact our Data Protection team. We will respond to valid requests in line with applicable UK law. Some requests may be limited if we need to retain information for compliance with legal, tax or anti-fraud obligations.
Information sharing and third parties
We may share your information with trusted third parties such as payment processors, identity verification services, fraud prevention agencies and service providers who support our operations. We also share information where required by law or to protect our rights. All third parties are contractually required to keep your data secure and use it only for permitted purposes.
Privacy policy updates
We may update this policy from time to time. When we make material changes we will notify you by email or by posting a notice on the site. Continued use of our services after changes indicates acceptance of the updated policy.
Contact us
If you have questions or wish to make a privacy request, please contact our privacy team at [email protected].